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How we protect your account and privacy on jav123

Your account details, payment history and personal information are encrypted and stored securely on our servers.

Encrypted account storagePayment data securityYour control over settings
jav123 How we protect your account and privacy on jav123
PRIVACY QUESTIONS

How to contact us about your privacy

If you want to know what data we hold about you, request changes to your information, or have concerns about how we handle your privacy, reach out to our support team. They're available to help you understand your rights and guide you through any updates to your account or data preferences.

Team online

Email support

Send privacy questions to our data protection team at [email protected]. We respond to data access requests within five working days.

Live chat

Open the chat window in your account dashboard during lobby hours. Our team can walk you through privacy settings and data deletion requests in real time.

Account settings

Visit Settings > Privacy & Data in your account menu to view, download or request removal of your personal information anytime.

SECURITY & CONTROL

How we keep your account and data safe

Your account is protected by SSL encryption — the same standard used by banks for online transactions.

Encryption & SSL

All data sent between your device and our servers is encrypted using 256-bit SSL.

Two-factor authentication

Enable 2FA in your account security settings so every login requires a code from your phone.

Fraud detection

We scan every deposit and withdrawal for suspicious patterns.

Data retention

We keep transaction and account logs for twelve months after closure for regulatory compliance.

Account deletion

Request permanent account closure in Settings > Account. We remove your personal data within thirty days and archive your transaction…

Cookie control

We use cookies to remember your login and track how you use the lobby.

Privacy questions players ask us

Below are the privacy topics our players ask about most often. If you don't see your question here, reach out to our support team via email or live chat.

Yes. Go to Settings > Privacy & Data and select Download My Data. We compile your account profile, transaction history, login logs and device records into a file and email it to you within five working days. This includes all deposits and withdrawals via DANA, OVO, GoPay and QRIS.

We delete your personal information within thirty days of closure. Your transaction records are kept for six years for tax and compliance purposes where local law permits. You can request earlier deletion of transaction data by contacting support with proof of identity.

We share only the minimum information needed to process your transaction — your account ID, amount and timestamp. We never send your full payment card or wallet credentials to third-party payment providers. Your DANA, OVO, GoPay and QRIS accounts stay separate and secure.

We retain login IP addresses, device fingerprints and session timestamps for twelve months. This helps us detect unauthorised access and protect your account from fraud. You can view and clear this history in Settings > Security at any time.

Yes. Performance and marketing cookies can be disabled in your browser. Essential cookies for login and account security must remain on to use your account. Disable non-essential cookies in your browser settings or ask our chat team for step-by-step guidance.

Email our data protection officer at [email protected] immediately. We investigate all data misuse reports within five working days and notify you of the outcome and any steps we've taken. You also have the right to contact local data protection authorities where applicable.

We store a token of your DANA, OVO, GoPay or QRIS account for faster future transactions, but never the full credentials. You can delete saved payment methods in Settings > Wallet > Saved Methods. Withdrawal records are kept for compliance, but payment card numbers are never stored.